- Do: Listen.
- Don’t: Lecture.
- Do: Empower.
- Don’t: Control.
- Do: Empathize.
- Don’t: Judge.
- Do: Offer to help.
- Don't: Demand to help.
You may hear things that surprise, delight, frustrate, annoy, or anger you during this conversation. The key is to remain supportive and open-minded to whatever feelings your loved ones may share to ensure the dialogue can continue beyond this first meeting.